Mission
CalPro Research is a professional services company that provides assessments, training, and facilitates transformation. We help organizations strengthen their position as loyalty leaders.
We serve a diverse set of organizations ranging from large international companies to local establishments.
We are different than many professional service firms. We are focused on your success, and we are cost conscious. We are so confident in our three step process that we have a money-back guarantee (*).
The team at CalPro Research is dedicated to continuous improvement, serving our customers, serving the community, and "letting our light shine." We desire to find out what is important to you and the pressures that you are facing. Our promise to you is that we will listen, ask questions, figure out what you really want, and then do our best to help you get there.
Values
We live out our values in the marketplace. We have the highest commitment to integrity and creating value for our employees, customers, contractors and vendors.
The Ethical Practices Institute has defined Ten Commandments for modern day business practices. We agree and adhere to these practices:
- Prioritize – Highest value is the highest priority
- Accurately Represent – The whole truth, not a distortion
- Integrity & Civility – Do what's right and truthful with civility
- Balance – Balance your time wisely – work, faith, personal
- Leadership & Teamwork – Add value to all situations and people
- Respect – Recognize each person's value
- Self Control – Use your mind and body properly
- Prosperity – Strive to gain on your own
- Honesty – Be 100% honest, not 99.9%
- Contentment – Understand your limitations
* In order to qualify for our money back guarantee, client expectations must be written and agreed to at the start of the engagement.
