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Feeding People is Your Business, Feedback is Ours
Competition in the food service industry is brutal. You’re competing with an ever growing number of restaurants and maintaining your edge is what separates you from everyone else. Savory Survey gives you that edge. Finding out what your customers think is paramount to increasing customer loyalty and your bottom line, it’s too important to leave to chance.
Do You Know What Your Customers Really Think?
Savory Survey helps you get vital information from your customers! Savory Survey is simple to set up, requires very little effort on your part, and can be easily integrated into your restaurant. You will immediately begin to receive comments from your customers and learn how to keep them satisfied and coming back.
What Is Savory Survey?
Savory Survey is a customized, turnkey customer satisfaction survey program designed specifically for restaurants. It provides immediate feedback to management concerning the restaurants operation, level of customer satisfaction and overall dining experience.
- Give your customers a direct channel to you even when you’re not at the restaurant.
- Be able to fix problems with your customer’s visit directly and immediately.
- Motivate your employees with customer praise
- Employees shine when you tell them they are doing a great job.
Do you want to:
- Know how your staff is treating your customers?
- Respond quickly if corrective action is needed?
How It Works...
E-Mail Marketing
With Savory Survey you can build your E-mail Marketing Program database. This approach has been proven to dramatically increase sales for promotions you offer.
Get Started!
Click here to see what Savory Survey users have to say.
Click here to contact us and get started today...
Don’t Mistake Silence for Satisfaction
- 90% of dissatisfied customers don’t complain at all, they just don’t come back.
- The average customer with a problem eventually tells an average of nine other people.
- Satisfied customers eventually tell 5 other people about their good experience.
- The cost of acquiring a new customer is usually 5-7 times greater than retaining current ones.
- The National Business Research Institute reports up to 70% of customers who complain will do business with you again if their complaint is resolved to their satisfaction. This figure jumps to 91% if the customer feels the complaint was resolved quickly.
Raising customer loyalty and retention by only 5% could return a 35% to 95% increase in profits.
Our Restaurant Owner's Report explains how to increase profits with an on-going customer feedback process. Please contact us to request your FREE copy of the report.
