Do You Want To Continually Improve Client Loyalty?
Working in conjunction with Pfizer Animal Health we are offering Vet-Survey to clinics that offer Pfizer products. Vet-Survey helps clinics get vital information from their clients. It is simple to set up, requires very little effort, and can be easily integrated into the veterinary clinic.
The 2004 AVMA-Pfizer Business Practices Study identified eight business practices that were positively correlated with income. Client Relations was cited as one of the most important pillars to achieve greater financial success. The three client-oriented factors that were among the eight controllable variables are:
- Client Retention
- New Client Development
- Client Loyalty
What Is Vet-Survey?
Vet-Survey is an online survey that provides your practice with immediate, valuable feedback of your client’s most recent experience. Vet-Survey allows you to:
- See your practice through the eyes of your clients.
- Evaluate the services your practice offers
- Measure pet owner satisfaction and compliance levels
- Identify your strengths and areas that need improvement
- Ensure you are exceeding your client expectations
